Serena Neff-Sultan

Team Lead, Claims Support

How long have you worked at Trupanion?

Started July 1, 2014

What’s your role at the company?

Claims Support Team Lead for Data

Do you have any pets? If so, what kind and what are their names?

Yes, black lab/ridgeback mix name Scupper

Do you bring your pets to work?


Do you have a favorite story you want to share about your pet(s)?

We rescued Scupper from a flea and tick-infested house in Hawaii. This is his first winter in the Pacific Northwest. He gets cold but he loves the squirrels here!

My favorite thing to do is:

Go for hikes with my dog and take him swimming.

If I could go anywhere in the world it would be:

Ireland or Italy.

What I like about working at Trupanion:

Taking care of pets and providing owners with peace of mind.

Back to the Leadership Team

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