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Underwritten by American Pet Insurance Company

The Trupanion Team

We are driven by our love for pets! Meet the people who work behind the scenes at Trupanion to provide high quality customer service, excellent leadership, and who help bring pet insurance to life.

The Leadership Team
Asher Bearman

Asher Bearman

Chief Administrative Officer

Chantal Catteeuw

Chantal Catteeuw

VP of Veterinary Systems & Strategy

Ian Henry

Ian Henry

Head of Territory Partners

Ian Moffat

Ian Moffat

Chief Operating Officer

Margi Tooth

Margi Tooth

Chief Marketing Officer

Steve Weinrauch, BVMS, MRCVS

Steve Weinrauch, BVMS, MRCVS

Chief Product Officer

Tim Graff

Tim Graff

President of American Pet Insurance Company

T.J. Houk

T.J. Houk

Chief Data Officer

Tricia Plouf

Tricia Plouf

Chief Financial Officer

Our Trupanion Team
Aarik Burglund

Aarik Burglund

New Customer Specialist

Aaron Brown

Aaron Brown

Lead, Software Developer

Aaron Eastlick

Aaron Eastlick

Customer Relations Specialist

Aaryn Peterson

Aaryn Peterson

Assistant Team Lead, Claims Specialist

Adrienne Rogers

Adrienne Rogers

Senior Support Desk Specialist

Aimee Stambach

Aimee Stambach

Data Assistant

Alice Christensen

Alice Christensen

Customer Care Specialist

Alicia Cooke

Alicia Cooke

Claims Specialist

Alicia Madejski

Alicia Madejski

Fast Track Claims

Alicia Young

Alicia Young

Veterinary Engagement Coordinator

Allison Cox

Allison Cox

Pricing Actuary

Amanda Fenter

Amanda Fenter

Senior Compliance Specialist

Amanda Ferguson

Amanda Ferguson

Claims Specialist

Amanda Torre

Amanda Torre

Assistant Team Lead, Claims Specialist

Amber Stevens

Amber Stevens

Senior Support Desk Specialist

Amy Collins

Amy Collins

Senior Claims Specialist

Amy Potter

Amy Potter

Senior Claims Assistant - Fast Track

Amy LaVarnway

Amy LaVarnway

Sales Associate

Amy Shook

Amy Shook

Territory Partner Recruiting Coordinator

Andrea Clewley

Andrea Clewley

Claims Training & Quality Assurance Manager

Angela Carillo

Angela Carillo

Claims Assistant

Angela Lane

Angela Lane

Director, Contact Center Operations

Angelica Hodges

Angelica Hodges

Contact Center Team Trainer

Anna Keevy

Anna Keevy

Claims Training Coach

Ashley Goris

Ashley Goris

Recruiter

Autumn Scott

Autumn Scott

Senior Claims Specialist

Brad Williams

Brad Williams

Data Assistant

Briana Butcher

Briana Butcher

Claims Specialist

Briana Hammons

Briana Hammons

Claims Specialist

Bridgid Warner

Bridgid Warner

Senior Claims Analyst – Auditing

Brooke Pickett

Brooke Pickett

Territory Partner Support Specialist

Caitlin White

Caitlin White

Senior Claims Specialist

Cameron Neil

Cameron Neil

Customer Care Specialist

Casey Glemser

Casey Glemser

Claims Specialist

Catherine Davis

Catherine Davis

NVO Claims Specialist

Cesar Silva

Cesar Silva

Customer Care Specialist

Chantal Seeley

Chantal Seeley

Senior Claims Analyst

Chris Cappelletti

Chris Cappelletti

VP, Data Services

Christina Davison

Christina Davison

Design Manager

Christine Barger

Christine Barger

Manager, Appeals

Christine Chalmers

Christine Chalmers

NVO Claims Specialist

Colleen Cottingham

Colleen Cottingham

Executive Assistant

Cori Durdy

Cori Durdy

Claims Analyst

Cory Hoffman

Cory Hoffman

Fast Track Claims

Danielle Harwood

Danielle Harwood

Customer Care Specialist

Diana Cross

Diana Cross

Team Lead, Claims Specialist

Dianna Hull

Dianna Hull

VP, Business Systems

Doug Barnum

Doug Barnum

Software Engineer II

Doug Webster

Doug Webster

Enterprise Architect

Emily Cote

Emily Cote

Customer Acquisition Manager

Emily Kramer

Emily Kramer

Fast Track Claims

Emily Simpson

Emily Simpson

Data Assistant

Erica Lee

Erica Lee

Sales Team Lead

Erika Wells

Erika Wells

Senior Claims Specialist

Erin Lopez

Erin Lopez

Claims Support Team Lead - Data

Erin Milholland

Erin Milholland

Team Lead, Medical Record Review

Felicia McCallon

Felicia McCallon

Team Lead, Claim Specialist

Forrest Downey

Forrest Downey

Claims Support Team Lead

Gina Pizzalato

Gina Pizzalato

Digital Communications Manager

Haleigh Killion

Haleigh Killion

Territory Partner Support Specialist

Haley Posey

Haley Posey

Customer Care Specialist

Heather Kalinowski

Heather Kalinowski

Communications & Events Director

Heather Huteson

Heather Huteson

Claims Specialist

Heather Pike

Heather Pike

Territory Partner Support Coordinator

Hillary VanParys

Hillary VanParys

Veterinary Systems Specialist

Jacquie Mero

Jacquie Mero

Team Lead, Claims Specialist

Jacqueline McKay

Jacqueline McKay

New Customer Specialist

Jamie Kelley

Jamie Kelley

Administrative Assistant

Jasmine Stiers

Jasmine Stiers

Claims Specialist

Jason Wasdin

Jason Wasdin

VP, Learning & Development

Jayme Markham

Jayme Markham

Compliance Specialist

Jeanine Fitzgerald

Jeanine Fitzgerald

Hospital Employee Benefits Specialist

Jennifer Jarboe

Jennifer Jarboe

Medical Record Reviewer

Jennifer Rozler

Jennifer Rozler

Accounting Specialist

Jessica Gibbs

Jessica Gibbs

Director, Actuarial Services

Jessica Kennedy

Jessica Kennedy

Hospital Support Specialist

Karin Dickson

Karin Dickson

Director, Claims

Kathryn Clappison

Kathryn Clappison

Public Relations Specialist

Kate Paisley

Kate Paisley

Retention Specialist

Katy Burr

Katy Burr

Appeals Specialist

Kelly Maheu

Kelly Maheu

Senior Hospital Advocate

Kellyn Battrell

Kellyn Battrell

Marketing Specialist

Kelsey Keizur

Kelsey Keizur

Claims Support Manager

Kesa Petersen

Kesa Petersen

Customer (and pets!) Care Partner

Kimberley Quin

Kimberley Quin

Claims Specialist

Kimberly Johnson

Kimberly Johnson

Claims Training Coach

Kristen Gardner

Kristen Gardner

Appeals Specialist

Kristiina Hayes

Kristiina Hayes

Senior Claims Analyst - Auditing

Kristina Crow

Kristina Crow

Claims Specialist

Kristina Young

Kristina Young

Trupanion Team Trainer

Kristin Grant

Kristin Grant

Claims Specialist

Kristy Stops

Kristy Stops

Appeals Specialist

Kyra Olson

Kyra Olson

Customer (and pets!) Care Partner

Leigh Grebin

Leigh Grebin

Appeals Assistant

Leilani Glassmyer

Leilani Glassmyer

Senior Data Assistant

Louis Chames

Louis Chames

AVP, Treasury & Compliance

Louisa Meeks

Louisa Meeks

Channel Marketing Specialist

Louise Schaloum

Louise Schaloum

Senior Claims Specialist

Maliyah Weston

Maliyah Weston

Fast Track Claims

Maria Moncada

Maria Moncada

Claims Specialist

Marlo Ralston

Marlo Ralston

Pricing Actuarial Analyst

Mary Rothlisberger

Mary Rothlisberger

Associate Actuary

Mary Tomblinson

Mary Tomblinson

Director of HR Systems and Compensation

Meghan Adkins

Meghan Adkins

Claims Specialist

Melissa Branson

Melissa Branson

Claims Training Coach

Michelle Leitheiser

Michelle Leitheiser

Hospital Support Coordinator

Mikaila Waltz

Mikaila Waltz

Medical Record Reviewer

MJ Manwell

MJ Manwell

Director, Veterinary Engagement Team

Monica Ledford

Monica Ledford

Actuarial Analyst

Monica Villarreal

Monica Villarreal

Fast Track Claims

Nicci Larson

Nicci Larson

Team Lead for Fast Track Claims

Nicole Jackson

Nicole Jackson

Team Lead, Appeals Specialist

Nicole Thomson

Nicole Thomson

Junior Graphic Designer

Pamela Olson

Pamela Olson

Medical Record Review

Paulette Molnar

Paulette Molnar

Claims Analyst - Quality Assurance

Rachel Rhea

Rachel Rhea

Recruiting Manager

Rebecca Ellis

Rebecca Ellis

Medical Record Reviewer

Ronaye Verigin

Ronaye Verigin

VP, Customer Retention

Samantha Brown

Samantha Brown

Senior Claims Analyst – Appeals

Samantha Hofmann

Samantha Hofmann

Claims Specialist

Sarah Lang

Sarah Lang

Claims Specialist

Sara Sapochak

Sara Sapochak

Manager, Claims

Sarah Powell

Sarah Powell

Customer Relations Specialist

Sasha Keys

Sasha Keys

Customer Service Team Manager

Serena Neff-Sultan

Serena Neff-Sultan

Team Lead, Claims Support

Shannon Tetreau

Shannon Tetreau

Medical Record Reviewer

Stefani Lopez

Stefani Lopez

Marketing Specialist

Stephanie Manzo

Stephanie Manzo

Claims Training Coach

Stephanie Rinehart

Stephanie Rinehart

Veterinary Engagement Specialist

Stephanie Wilmore

Stephanie Wilmore

Team Lead, Territory Partner Support

Steve Gonsalves

Steve Gonsalves

Claims Training Coach

Steve Zimmerman

Steve Zimmerman

Senior Support Desk Specialist

Tara Milliman

Tara Milliman

Senior Claims Specialist

Taylor Roberts

Taylor Roberts

Claims Assistant

Teresa Lee

Teresa Lee

Senior Claims Analyst - Appeals

Tessa Humphrey

Tessa Humphrey

Team Lead, Claims Support

Tina Curtis

Tina Curtis

Senior Claims Specialist

Tonimae Krasco

Tonimae Krasco

Senior Medical Record Reviewer

Virginia Rodriguez

Virginia Rodriguez

Records Collection

Volha Kauharenia

Volha Kauharenia

Software Development Engineer

Regional Directors
Adam Grecco

Adam Grecco

West Regional Director

Deborah Fitzgerald

Deborah Fitzgerald

West Coast Regional Director

Derek Tyson

Derek Tyson

South Central Regional Director

Roger Gerlach

Roger Gerlach

Midwest Regional Director

Zander Carraway

Zander Carraway

Southest Regional Director

Territory Partners
Alex Offer

Alex Offer

Denver, Colorado

Andrea Thompson

Andrea Thompson

TP Associate - Ontario

Ashli Kelly

Ashli Kelly

Alabama

Beth Roti

Beth Roti

TP Associate - San Diego, CA

Brad Trader

Brad Trader

Jacksonville and Tampa, Florida

Brittani Weeks

Brittani Weeks

TP Associate - South Seattle

Burke Earley

Burke Earley

Eastern North Carolina

Chris Belanger

Chris Belanger

TP Associate - Alberta/Calgary

Christine Kwasny

Christine Kwasny

TP Associate - South Florida

Clara Rautenberg

Clara Rautenberg

TP Associate - Maine/New Hampshire

Craig Dworkin

Craig Dworkin

North New Jersey and New York

David Milan

David Milan

TP Associate - Alberta

David Rawlings

David Rawlings

British Columbia

David Rawlings Jr.

David Rawlings Jr.

TP Associate - British Columbia

Deborah Bay

Deborah Bay

TP Associate - South Seattle

Diane Pollock

Diane Pollock

North Bay California

Dr. Drew Bowles

Dr. Drew Bowles

Toronto, Ontario

Erica Flessatti

Erica Flessatti

Territory Partner - Southwestern Ontario, Detroit and S New Jersey

Erica Thims

Erica Thims

Territory Partner - Orlando, Tampa and Atlanta, GA

Eugenia Calcano

Eugenia Calcano

TP Associate - South Florida

Frank Aguilar

Frank Aguilar

Los Angeles

Holly Hahn

Holly Hahn

South Seattle

Jaina Delmas

Jaina Delmas

TP Associate - North Bay

Janelle Heiman

Janelle Heiman

TP Associate - South New Jersey

Jean Lew-Martin

Jean Lew-Martin

Central Coast, California

Jennifer Karey

Jennifer Karey

TP Associate - Massachusetts

Jennifer Madden

Jennifer Madden

TP Associate - NW Washington

Jennifer Witkowsky

Jennifer Witkowsky

South Chicago, IL

Jense Flaherty

Jense Flaherty

North Seattle

Jessica Rizza

Jessica Rizza

North Chicago

Joanna McIntosh

Joanna McIntosh

TP Associate - Detroit

Joanna Rybicka

Joanna Rybicka

Saskatchewan

Joe Ellner

Joe Ellner

Milwaukee, Wisconsin

John Bacon

John Bacon

Hartford, Connecticut

Jonathan Laguna

Jonathan Laguna

TP Associate - PA, NJ and NY

Karen Belanger

Karen Belanger

Alberta/B.C

Dr. Kate An Hunter

Dr. Kate An Hunter

Minneapolis, MN

Kevin Campbell

Kevin Campbell

North Maryland

Kim Howard

Kim Howard

San Diego, CA

Kristen Warner

Kristen Warner

Asheville, NC & Knoxville, TN

Krysti Schneider

Krysti Schneider

San Antonio and Austin

Lannette Klassen

Lannette Klassen

Territory Partner - Kansas City and Nashville, TN

Laura Brennan

Laura Brennan

TP Associate - Ontario

Lee Milan

Lee Milan

TP Associate - Alberta

Lisa Berg

Lisa Berg

Territory Partner Associate - NC, Virginia and Washington DC

Mark Moreau

Mark Moreau

Las Vegas, Nevada

Marty Orloff

Marty Orloff

Massachusetts/Rhode Island

Megan Ferraro

Megan Ferraro

Central New Jersey

Meghan Kernohan

Meghan Kernohan

Ottawa, Canada

Michael Maddox

Michael Maddox

Virgina Beach, Virgina

Michael Thue

Michael Thue

Long Beach, California

Michelle Rosen

Michelle Rosen

Boston, MA, Chicago, IL and Long Island, NY

Nichole Allen

Nichole Allen

Indianapolis, IN

Nick Bates

Nick Bates

Northwest Toronto, Ontario

Nicole Thome

Nicole Thome

Orange County, California

Paul Bailes

Paul Bailes

Winnipeg, MB

Rachel Nahrwold

Rachel Nahrwold

Indianapolis

Rebecca Fischer

Rebecca Fischer

Albany, NY

Robert Segura

Robert Segura

Sacramento, California

Robin Cobb

Robin Cobb

Southwest Florida and S New Jersey

Scott Sterbenz

Scott Sterbenz

Iowa and Nebraska

Sharann Schwarz

Sharann Schwarz

Valley, B.C.

Shelley Skedden

Shelley Skedden

Atlantic Canada

Stacey Dykens, RVT, VTS (ECC)

Stacey Dykens, RVT, VTS (ECC)

Territory Partner Associate - Prince Edward Island

Steve Ferraro

Steve Ferraro

TP Associate - New Jersey

Sundee Barber

Sundee Barber

TP Associate - North Seattle

Susan Proskel

Susan Proskel

North Colorado

Ted Carney

Ted Carney

Washington, D.C. and Richmond, VA

Tracey Nowers

Tracey Nowers

Massachusetts

Valerie DeRoy

Valerie DeRoy

Southern Florida, Chicago, IL and Long Island, NY

Vern Ladd

Vern Ladd

TP Associate - South Bay, California

Victoria Ladd

Victoria Ladd

South Bay and Fresno, CA

Board of Directors
Chad Cohen

Chad Cohen

CFO, Adaptive Biotechnologies

Dan Levitan

Dan Levitan

Co-Founder Maveron

Glenn Novotny

Glenn Novotny

Founder and Owner of Glennhawk Vineyards and Emerald Pet Products

Hays Lindsley

Hays Lindsley

Perot Investments

Howard Rubin

Howard Rubin

Director

Michael Doak

Michael Doak

Director

Murray Low

Murray Low

Professor, Columbia Business School

Robin Ferracone

Robin Ferracone

CEO, Farient Advisors

Veterinary Advisory Board
Andrea Crabtree, BS, CVPM, PHR

Andrea Crabtree, BS, CVPM, PHR

Owner, FurPaws Consulting, Orange, CA

Axel Gray, DVM

Axel Gray, DVM

Owner, Coastal Veterinary Hospital, Jacksonville, FL

Bill Williams, DVM

Bill Williams, DVM

Co-Owner, Altoona Veterinary Hospital, Altoona, IA

Brian Melius, DVM

Brian Melius, DVM

Co-Owner, Metairie Small Animal Hospital, Metairie, LA

Brian Serbin, DVM

Brian Serbin, DVM

Owner, Ingleside Animal Hospital, Phoenix, AZ

Bruce Curley, DVM

Bruce Curley, DVM

Owner, Acacia Pet Clinic, San Jose, CA

Craig Prior, DVM

Craig Prior, DVM

Owner, Murphy Road Animal Hospital, Nashville, TN

David Bruyette, DVM, DACVIM

David Bruyette, DVM, DACVIM

Medical Director, VCA West Los Angeles Animal Hospital, Los Angeles, CA

Dermot Jevens, BVMS, MRCVS, DACVS

Dermot Jevens, BVMS, MRCVS, DACVS

Co-Owner, Upstate Veterinary Specialists, Greenvile, SC

Diane Levitan, DVM, DACVIM

Diane Levitan, DVM, DACVIM

Owner, Peace Love Pets Veterinary Care, Commack, NY

George Bailey

George Bailey

Co-Owner Stratham-Newfield's Veterinary Hospital, Newfield, NH

Gerald Post, DVM, MS, DACVIM (Oncology)

Gerald Post, DVM, MS, DACVIM (Oncology)

Owner, The Veterinary Cancer Center, Norwalk, CT

Heather Steyn, DVM

Heather Steyn, DVM

Owner, Advanced Animal Care of Colorado, Fort Collins, CO

Janine Oliver, DVM

Janine Oliver, DVM

Managing Partner at Carolina Animal Hospital, Greensboro, NC

Jasen Trautwein, DVM

Jasen Trautwein, DVM

Owner, Veterinary Medical Associates, Austin, TX

Jefferey Duke, DVM

Jefferey Duke, DVM

Co-Owner, Pilchuck Veterinary Hospital, Snohomish, WA

Jim Amyx, DVM

Jim Amyx, DVM

Owner, Four Seasons Veterinary Hospital, Spring, TX

Jim Poissant

Jim Poissant

Owner, Veterinary Management Services, Minneapolis, MN

John Basterfield, DVM

John Basterfield, DVM

Co-Owner, Juan De Fuca Veterinary Clinic, Victoria, BC

John Gonda, DVM

John Gonda, DVM

Owner, Arroyo Vista Veterinary Hospital, Moorpark, CA

John Santilli, DVM

John Santilli, DVM

Co-Owner, Mayfair Animal Hospital, Cary, NC

John Talmadge, DVM

John Talmadge, DVM

Owner, Bigger Road Veterinary Clinic, Kettering, OH

Joseph Zuckerman, DVM

Joseph Zuckerman, DVM

Owner, Ardsley Veterinary Associates, Ardsley, NY

Julia Georgesen, DVM

Julia Georgesen, DVM

Co-Owner, Blum Animal Hospital, Chicago, IL

Dr. Kenneth Palladino Jr, DVM

Dr. Kenneth Palladino Jr, DVM

Massachusetts Veterinary Referral Hospital

Laird Goodman, DVM CVA

Laird Goodman, DVM CVA

Owner, Murryhill Veterinary Hospital, Beaverton, OR

Laura Howard Strong, DVM

Laura Howard Strong, DVM

Owner, Eastside Animal Hospital, Jeffersonville, IN

Link Welborn, DVM, DABVP (Past AAHA President)

Link Welborn, DVM, DABVP (Past AAHA President)

Co-Owner, Tampa Bay Vets, Tampa, FL

Lloyd Meisels, DVM

Lloyd Meisels, DVM

Owner and Medical Director, Coral Springs Animal Hospital, Coral Springs, FL

Peter R. Beaumont

Peter R. Beaumont

Independent Consultant/Entrepreneur

Peter L Vogel, VMD, DACVS

Peter L Vogel, VMD, DACVS

Co-Medical Director, VCA West Coast Specialty, Fountain Valley, CA

Reed Hall, DVM

Reed Hall, DVM

Co-Owner, Town and Country Animal Hospital, Fairfax, VA

Robert J. Orsher, VMD, DACVS

Robert J. Orsher, VMD, DACVS

Co-Owner, Veterinary Specialty & Emergency Center, Levittown, PA

Robert Totman, DVM

Robert Totman, DVM

Owner, Vineyard Veterinary Hospital, Temecula, CA

Roger Johnson, DVM, DACVIM

Roger Johnson, DVM, DACVIM

Owner, Encina Vet Hospital and East Bay Veterinary Specialists, Walnut Creek, CA

Ronald Hodges, DVM, DACVIM

Ronald Hodges, DVM, DACVIM

Co-Owner, Valley Central Veterinary Referral and Emergency Center, Whitehall, PA

Ruth Weintrop, DVM

Ruth Weintrop, DVM

Owner, Leaside Animal Clinic, Toronto, ON

Scott Delaney, DVM

Scott Delaney, DVM

Co-Owner, Oakhurst Veterinary Hospital, Oakhurst, NJ

Scott Kelman, DVM

Scott Kelman, DVM

Associate Veterinarian, Calgary North Veterinary Hospital, Calgary, AB

Stith Keiser

Stith Keiser

Chief Executive Officer for Blue Heron Consulting

Thomas Watson, DVM

Thomas Watson, DVM

Medical Director, Carolina Vet Specialists, Matthews, NC

R. Wayne Randolph, VMD

R. Wayne Randolph, VMD

Owner, Countryside Veterinary Hospital, Flemington, NJ

William Henry, DVM, MS, DACVS

William Henry, DVM, MS, DACVS

Co-Owner, Cape Cod Veterinary Specialists, Buzzards Bay, MA

William Hoefle, DVM, MS, DACVS

William Hoefle, DVM, MS, DACVS

Professor, Iowa State University and Co-Owner Las Vegas Vet Referral Center, Las Vegas, Nevada

Trupanion Provides Peace of Mind

  1. One Simple Plan

    To get comprehensive coverage without complexity.

  2. 90% Coverage

    To ease your financial commitment in a time of worry.

  3. No Payout Limits

    To get your pet the best care, whatever the cost.

  4. Vet Direct Pay

    So you don't wait for reimbursement checks.

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