The Pet Insurance Team

We are driven by our love for pets! Meet the people who work
behind the scenes at Trupanion to provide high quality customer
service, excellent leadership, and who help bring pet insurance to life.

Directors

Darryl Rawlings
Darryl Rawlings
CEO
Howard Rubin
Howard Rubin
COO
Dan Levitan
Dan Levitan
Co-Founder Maveron
Peter Beaumont
Peter Beaumont
Independent Consultant/Entrepreneur
Robert Fisher
Robert Fisher
Independent Consultant
Murray Low
Murray Low
Professor, Columbia Business School
Clayton Lewis
Clayton Lewis
Maveron
Glenn Novotny
Glenn Novotny
Partner, Telegraph Hill Partners
Hays Lindsley
Hays Lindsley
Perot Investments

Leadership Team

Darryl Rawlings
Darryl Rawlings
CEO
Howard Rubin
Howard Rubin
COO
Michael Banks
Michael Banks
CFO
Erich Wuhrman
Erich Wuhrman
VP, Human Resources
J.B. Stine
J.B. Stine
VP Operations
Jason Wasdin
Jason Wasdin
VP of Territory Partners
Alison Andrew
Alison Andrew
VP of Marketing
Ian Moffat
Ian Moffat
VP of Claims
Chris Cappelletti
Chris Cappelletti
VP IT
Dr. Kerri Marshall
Dr. Kerri Marshall
Chief Veterinary Officer
Andrew Bren
Andrew Bren
VP of Regulatory and Pricing
Rita Conley
Rita Conley
VP of Innovation
Denise Connors
Denise Connors
VP of Customer Service
Darin Nelson
Darin Nelson
Senior VP
T.J. Houk
T.J. Houk
Director, Business Intelligence

Our Trupanion Team

Louis Chames
Louis Chames
AVP Regulatory Operations
Ronaye Verigin
Ronaye Verigin
AVP of Customer Care
Kim Ripps
Kim Ripps
Director of Veterinary Systems
Collette James
Collette James
Accountant
Taja Nault
Taja Nault
Recruiter / HR Generalist
Rachel Rhea
Rachel Rhea
Recruiter
Graham Mooney
Graham Mooney
Business Analyst
Monica Ledford
Monica Ledford
Actuarial Analyst
Jense Flaherty
Jense Flaherty
E-Mail Marketing Manager
Melissa Payo
Melissa Payo
Email Marketing Specialist
Joe Anderson
Joe Anderson
Marketing Coordinator
Christina Kajtsa
Christina Kajtsa
UXD Manager
Jordan Rubin
Jordan Rubin
Manager, Communication
Stacy Kowalchuk
Stacy Kowalchuk
Social Media Manager
Heather Kalinowski
Heather Kalinowski
Manager, Public and Media Relations
Andrew Ornatov
Andrew Ornatov
Development Manager
Doug Webster
Doug Webster
Data Services Developer
Sigfried Trent
Sigfried Trent
Sr. Developer
Volha Kauharenia
Volha Kauharenia
Software Development Engineer
Souleymane Ali
Souleymane Ali
Software Development Engineer
Tamara Vining
Tamara Vining
Web Developer
Dave Smith
Dave Smith
Manager Network and Systems
Ulrich Stegmann
Ulrich Stegmann
Systems Engineer
Teresa Lee
Teresa Lee
Claims Supervisor
Karin Dickson
Karin Dickson
Claims Manager
MJ Manwell
MJ Manwell
Claims Support Manager
Kristiina Hayes
Kristiina Hayes
Claims Lead
Bridgid Warner
Bridgid Warner
Auditing Lead
Tuesday Reimers
Tuesday Reimers
Claims Data Lead
Melissa Branson
Melissa Branson
Claims Lead
Jacqueline Munsell
Jacqueline Munsell
Claims Lead
Stacy Kakuschke
Stacy Kakuschke
Claims Adjuster
Samantha Brown
Samantha Brown
Claim Appeals Lead
Malari Fraser
Malari Fraser
Claims Adjuster
Kristin Grant
Kristin Grant
Claims Specialist
Anna Keevy
Anna Keevy
Claims Specialist
Tara Tyler
Tara Tyler
Claims Specialist
Caitlin White
Caitlin White
Claims Specialist
Amanda Ferguson
Amanda Ferguson
Claims Specialist
Wesley Bourgault
Wesley Bourgault
Claims Specialist
Lana Andrews
Lana Andrews
Claims Specialist
Cori Durdy
Cori Durdy
Claims Specialist
Rose Eastman
Rose Eastman
Claims Specialist
Chantal Seeley
Chantal Seeley
Claims Specialist
Briana Butcher
Briana Butcher
Claims Specialist
Leigh Grebin
Leigh Grebin
Senior Claims Assistant
Kathy Green
Kathy Green
Senior Claims Data Assistant
Ashley Dent
Ashley Dent
Senior Claims Assistant
Danielle Fowler
Danielle Fowler
Senior Claims Assistant
Gina King
Gina King
Lead Claims Assistant
Julie Coulter
Julie Coulter
Claims Assistant
Amanda Fenter
Amanda Fenter
Claims Assistant
Tessa Humphrey
Tessa Humphrey
Claims Assistant
Emily Renfrew
Emily Renfrew
Claims Assistant
Rebekah Garcia
Rebekah Garcia
Claims Assistant
Cody Smith
Cody Smith
Senior Data Assistant
Matthew Burleigh
Matthew Burleigh
Data Assistant
Jayme Markham
Jayme Markham
Data Assistant
Sophie Tiffany
Sophie Tiffany
Claims Data Assistant
Stevie Barile
Stevie Barile
Data Assistant
Michael Isley
Michael Isley
Claims Data Assistant
Kyle Zantos
Kyle Zantos
Data Assistant
Bradley Duncan
Bradley Duncan
Claims Data Assistant
Janelle McNamee
Janelle McNamee
Claims Data Assistant
Leilani Glassmyer
Leilani Glassmyer
Claims Data Assistant
Emily Kramer
Emily Kramer
Claims Data Assistant
Chelsea Lura
Chelsea Lura
Jr. Data Assistant
Paulette Molnar
Paulette Molnar
Jr. Data Assistant
Pamela Olson
Pamela Olson
Medical Record Review
Whitney Drake
Whitney Drake
Medical Records Review
Cuppy Taylor
Cuppy Taylor
Medical Record Review
Erin Milholland
Erin Milholland
Medical Record Review
Brooke Pickett
Brooke Pickett
Retention Specialist
Colleen Cottingham
Colleen Cottingham
Member Services Specialist
Dianna Hull
Dianna Hull
Customer Experience Manager
Jill McConnell
Jill McConnell
Customer Service Manager
Lisa Marcotte
Lisa Marcotte
Customer (and pets!)
Care Partner
Mel Murray
Mel Murray
Customer (and pets!)
Care Partner
Kesa Petersen
Kesa Petersen
Customer (and pets!)
Care Partner
Laura Francesconi
Laura Francesconi
Customer (and pets!)
Care Partner
Hilary Edgerton
Hilary Edgerton
Customer (and pets!)
Care Partner
Mellissa Potrikhalin
Mellissa Potrikhalin
Customer (and pets!) Care Partner
Scott Kimble
Scott Kimble
Customer (and pets!)
Care Partner
Tarre Kroft
Tarre Kroft
Customer (and pets!)
Care Partner
Aaron Eastlick
Aaron Eastlick
Customer (and pets!)
Care Partner
Sasha Keys
Sasha Keys
Customer (and pets!)
Care Partner
Kyle Andersen
Kyle Andersen
Customer (and pets!)
Care Partner
Kimberly Turner
Kimberly Turner
Customer (and pets!)
Care Partner
Jennifer Rozler
Jennifer Rozler
Customer (and pets!)
Care Partner
Angela Rockwell
Angela Rockwell
Customer (and pets!)
Care Partner
Cynthia Howell
Cynthia Howell
Customer (and pets!)
Care Partner
Julia Floyd
Julia Floyd
Customer (and pets!)
Care Partner

Territory Partner Support

Miranda Denmark
Miranda Denmark
Regional Director
Ian Henry
Ian Henry
Western Regional Director
Jason Lloyd
Jason Lloyd
Mid-Atlantic Regional Director
Dana McLaughlin
Dana McLaughlin
Southeast Regional Director
Mike Osborne
Mike Osborne
Northeast Regional Director
Kristin Witalec
Kristin Witalec
Regional Director - Great Lakes States/Eastern Canada
Erin Phillips
Erin Phillips
Territory Partner Support
Ang Silva
Ang Silva
TP Support Lead
Nicole Hammond
Nicole Hammond
Territory Partner Support
Haleigh Killion
Haleigh Killion
Territory Partner Support

Territory Partners - Canada

Scott Baker
Scott Baker
Ontario
Nick Bates
Nick Bates
Ontario
Chris Belanger
Chris Belanger
Alberta/B.C.
Karen Belanger
Karen Belanger
Alberta/B.C.
Dr. Drew Bowles
Dr. Drew Bowles
Ontario
Todd Bowman
Todd Bowman
Ontario
David Rawlings
David Rawlings
British Columbia
Shelley Skedden
Shelley Skedden
Eastern Canada

Territory Partners - United States

Jim & Susan Bartlett
Jim & Susan Bartlett
Kansas/Missouri
Julie Brown
Julie Brown
Tennessee / Arkansas
Loretta Brown
Loretta Brown
Nevada, Las Vegas
Tom Buch
Tom Buch
New York
Kim Cannan
Kim Cannan
Texas, Austin
Ted Carney
Ted Carney
Virginia
Kelly Conyers
Kelly Conyers
Texas, Dallas
Alberto Castaner
Alberto Castaner
Puerto Rico
Dr. Don DeFeo
Dr. Don DeFeo
Florida
Kathy Cleason
Kathy Cleason
New York, Buffalo/Rochester
Lori DeFeo
Lori DeFeo
Florida
Valerie DeRoy
Valerie DeRoy
Florida
Megan Ferraro
Megan Ferraro
New Jersey
John & Rose Flaherty
John & Rose Flaherty
Washington
Lisa Hugo
Lisa Hugo
Maryland
Cassaundra James
Cassaundra James
Connecticut
Brian Jones
Brian Jones
North Carolina
Nancy Jones
Nancy Jones
Asheville
Rhea Jones
Rhea Jones
Michigan, Detroit
Pam Kuschel
Pam Kuschel
Illinois, Chicago
Victoria Ladd
Victoria Ladd
California, Northern
Jim Lauer
Jim Lauer
Minnesota, Minneapolis
Jean Lew-Martin
Jean Lew-Martin
California, Southern
David Markham
David Markham
Oregon
Scot Marsella
Scot Marsella
Indiana
Geoff Martin
Geoff Martin
Illinois
Lizzy Meisels
Lizzy Meisels
Hawaii
Leslie Metcalf
Leslie Metcalf
North Carolina
Lee Milburn
Lee Milburn
Washington
Rusty Miller
Rusty Miller
South Carolina/Georgia
Christi O'Farrell
Christi O'Farrell
Texas, Houston
Marty Orloff
Marty Orloff
Massachusetts / Rhode Island
Kaleo Panoke
Kaleo Panoke
Utah, Salt Lake City
Tony Paradise
Tony Paradise
Tennessee, Nashville
Diane Pollock
Diane Pollock
California, Northern
Dan Proksel
Dan Proksel
Nebraska
Brian Quirk
Brian Quirk
Wisconsin / Illinois
Michelle Rosen
Michelle Rosen
Massachusetts
Thomas Russo
Thomas Russo
New York, Long Island
Alex Savinsky
Alex Savinsky
Colorado
Robert Segura
Robert Segura
California, Northern
Zolt Selos
Zolt Selos
North Carolina, Raleigh
Paul Sterling
Paul Sterling
New York
Michael Thue
Michael Thue
California, Long Beach
Marcie Zenner
Marcie Zenner
North Phoenix

Regional Directors

Miranda Denmark
Miranda Denmark
Regional Director
Ian Henry
Ian Henry
Western Regional Director
Jason Lloyd
Jason Lloyd
Mid-Atlantic Regional Director
Dana McLaughlin
Dana McLaughlin
Southeast Regional Director
Mike Osborne
Mike Osborne
Northeast Regional Director
Kristin Witalec
Kristin Witalec
Regional Director - Great Lakes States/Eastern Canada