Underwritten by American Pet Insurance Company
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The Pet Insurance Team

We are driven by our love for pets! Meet the people who work behind the scenes at Trupanion to provide high quality customer service, excellent leadership, and who help bring pet insurance to life.

The Leadership Team
AlisonAndrew

Alison Andrew

Chief Marketing Officer

AndrewBren

Andrew Bren

VP of Actuarial Services

AsherBearman

Asher Bearman

General Counsel

CraigSusen

Craig Susen

Chief Technology Officer

DarrinNelson

Darin Nelson

Senior VP

DeniseConnors

Denise Connors

VP of Customer Service

ErichWuhrman

Erich Wuhrman

VP, Human Resources

IanMoffat

Ian Moffat

VP Operations

DrKerriMarshall

Dr. Kerri Marshall

Chief Veterinary Officer

MargiTooth

Margi Tooth

Head of Marketing

RitaConley

Rita Conley

VP of Innovation

TimGraff

Tim Graff

President of APIC

TJHouk

T.J. Houk

VP, Business Intelligence

TriciaPlouf

Tricia Plouf

VP, Controller

Our Trupanion Team
AaronEastlick

Aaron Eastlick

Customer Relations Specialist

AdrianDupre

Adrian Dupre

VP of IT Infrastructure

AdrienneRogers

Adrienne Rogers

Customer (and pets!) Care Partner

AliciaYoung

Alicia Young

Senior Hospital Support Coordinator

AmandaFentor

Amanda Fenter

Senior Compliance Specialist

AmandaFerguson

Amanda Ferguson

Claims Specialist

AmandaMurray

Amanda Murray

Territory Partner Support Specialist

AmyCollins

Amy Collins

Senior Claims Specialist

AmyHarrison

Amy Harrison

New Sales Specialist

AmyLavarnway

Amy Lavarnway

Sales Associate

AndreaClewley

Andrea Clewley

Claims Department Training Manager

AngelaLane

Angela Lane

Director of Contact Center Operations

AngelaRockwell

Angela Rockwell

Customer Relations Manager

AngelicaHodges

Angelica Hodges

Customer Relations Specialist

AngeliqueGutierrez

Angelique Gutierrez

Customer (and pets!) Care Partner

AnnaKeevy

Anna Keevy

Training Coach

AshleyMarshall

Ashley Marshall

Payment Specialist

AutumnWagner

Autumn Wagner

Claims Team Lead

BradleyDuncan

Bradley Duncan

Claims Support Team Lead

BrianaButcher

Briana Butcher

Claims Specialist

brianahammons

Briana Hammons

Claims Specialist

BridgetLombardo

Bridget Lombardo

Data Assistant

BrigidWarner

Bridgid Warner

Senior Claims Analyst – Auditing

Brittany

Brittany Carey

Claims Analyst

BrookePickett

Brooke Pickett

Territory Partner Support Specialist

CaitlinWhite

Caitlin White

Claims Specialist

CamilliaRicks

Camellia Ricks

Claims Assistant

CatherineDavis

Catherine Davis

NVO Claims Specialist

ChantalSeeley

Chantal Seeley

Senior Claims Analyst

ChelseaLura

Chelsea Lura

Jr. Data Assistant

ChristinaKajtsa

Christina Davison

Design Manager

ChristineBarger

Christine Barger

Claims Specialist

ChristineChalmers

Christine Chalmers

NVO Claims Specialist

CodyMcPherson

Cody McPherson

Veterinary & Breeder Marketing Manager

CodySmith

Cody Smith

Senior Data Assistant

ColleenCottingham

Colleen Cottingham

Executive Assistant

ColletteJames

Collette James

Payroll Manager

CoriDurdy

Cori Durdy

Claims Specialist

CoryHoffman

Cory Hoffman

Customer (and pets!) Care Partner

CourtneyJohansson

Courtney Johansson

Corporate Development Coordinator

CourtneyWilson

Courtney Wilson

Data Assistant

CrystalAlvarez

Crystal Alvarez

Claims Specialist

CuppyTaylor

Cuppy Taylor

Medical Record Review

CynthiaHowell

Cynthia Howell

Customer (and pets!) Care Partner

DanielleFowler

Danielle Fowler

Senior Claims Assistant

DaniKahn

Dani Kahn

Medical Record Reviewer

DenisePetryk

Denise Petryk, DVM, MBA

Director of Veterinary Services

DianaCross

Diana Cross

Claims Team Lead

DiannaHull

Dianna Hull

VP of Business Systems and Program Lead Trupanion Express™ Application Development

DianneRiordan

Dianne Riordan

Sales Associate

DonnaDitore

Donna Ditore

Customer (and pets!) Care Partner

DougWebster

Doug Webster

Data Services Developer

EmilyCote

Emily Cote

Acquisition Manager

EmilyKramer

Emily Kramer

Claims Data Assistant

EmilyRenfrew

Emily Renfrew

Claims Assistant

EmmaMincks

Emma Mincks

Customer (and pets!) Care Partner

EmmaStrazhnik

Emma Strazhnik

NVO Claims Specialist

EricaLee

Erica Lee

Sales Team Lead

ErikaWells

Erika Wells

Claims Specialist

GenericCorporate

Erin Nathan

Claims Assistant

ErinMillholland

Erin Milholland

Medical Record Review Team Lead

EvaCollins

Eva Collins

Recruiter

ChrisCappelletti

Chris Cappelletti

VP of Software Development

feliciamcallon

Felicia McCallon

Claims Team Lead

GinaKing

Gina King

Team Manager, Hospital Support and Experience

GinaPazzalato

Gina Pizzalato

Email Marketing Specialist

HaleighKillon

Haleigh Killion

Territory Partner Support

HeatherKalinowski

Heather Kalinowski

Manager, Public and Media Relations

HeatherPIke

Heather Pike

Claims Training Coach

HilaryEdgerton

Hilary Edgerton

Veterinary Systems Specialist

JacquieMero

Jacquie Mero

Senior Claims Specialist

JamieKelly

Jamie Kelley

Facilities Manager

JasonWasdin

Jason Wasdin

VP of Territory Partners

GenericCorporate

Janeamara Kelley

Hospital Support Coordinator

JaymeMarkham

Jayme Markham

Senior Hospital Advocate

JeanineFitzgerald

Jeanine Fitzgerald

Customer Relations Specialist

JeanYang

Jean Yang

Staff Accountant

JenniferAndersen

Jennifer Andersen

Co-Supervisor for Escalations

JeniferJarboe

Jennifer Jarboe

Medical Record Reviewer

JenniferRozler

Jennifer Rozler

Customer (and pets!) Care Partner

JessicaGibbs

Jessica Gibbs

Senior Actuarial Associate

JessicaKennedy

Jessica Kennedy

Senior Hospital Advocate

JuliaBaker

Julia Baker

Customer Service Team Manager

KarinDickenson

Karin Dickson

Claims Manager

KathrynClappison

Kathryn Clappison

Public Relations Specialist

KatherineLehde

Katie Lehde

Hospital Support Coordinator

KaylaWolfe

Kayla Wolfe

Medical Record Review

KellyMaheu

Kelly Maheu

Senior Hospital Advocate

KelseyKeizur

Kelsey Keizur

Claims Assistant

KesaPetersen

Kesa Petersen

Customer (and pets!) Care Partner

KimberleyQuin

Kimberley Quin

Claims Specialist

KimberlyJohnson

Kimberly Johnson

Claims Support Team Leader

KirbyThornton

Kirby Thornton

Business Analyst

KristenStewart

Kristen Stewart

Claims Specialist

KristinaHayes

Kristiina Hayes

Senior Claims Analyst - Auditing

Kristina-Young

Kristina Young

Trupanion Team Trainer

KristinGrant

Kristin Grant

Claims Specialist

GenericCorporate

Kristy Stops

Claims Specialist

KyleAndersen

Kyle Andersen

Business Analyst

GenericCorporate

Kyra Olson

Customer (and pets!) Care Partner

LanaAndrews

Lana Andrews

Senior Claims Specialist

LaurenKallaway

Lauren Kallaway

Medical Record Reviewer

LaurenLittlefield

Lauren Littlefield

Recruiting Coordinator

LeighGrebin

Leigh Grebin

Senior Claims Assistant

LeilaniGlassmyer

Leilani Glassmyer

Senior Data Assistant

LisaMarcotte

Lisa Marcotte

Manager, Business Development

LouisChames

Louis Chames

AVP Regulatory Operations

LouiseSchaloum

Louise Schaloum

Claims Specialist

MalariFraser

Malari Fraser

Customer Experience Lead

MaliyaWeston

Maliyah Weston

Senior Claims Assistant

MarcusTaylor

Marcus Taylor

Senior Claims Assistant

MariaMoncada

Maria Moncada

Claims Specialist

MaryRothlisberger

Mary Rothlisberger

Senior Actuarial Analyst

MaryTomblinson

Mary Tomblinson

Director of HR Systems and Compensation

MatthewBurleigh

Matthew Burleigh

Data Assistant

MattLayland

Matt Layland

Claims Specialist

MelissaBranson

Melissa Branson

Claims Training Coach

MichelleLeitheiser

Michelle Leitheiser

Hospital Support Coordinator

MJManwell

MJ Manwell

Director, Veterinary Engagement Team

MonicaLedford

Monica Ledford

Actuarial Analyst

MonicaVillareal

Monica Villarreal

Customer (and pets!) Care Partner

NicciLarson

Nicci Larson

Claims Specialist

NicoleHammond

Nicole Hammond

Accounts Payable Specialist

NicoleJackson

Nicole Jackson

Claims Specialist

NicoleThomson

Nicole Thomson

Junior Designer

PamelaOlson

Pamela Olson

Medical Record Review

PauletteMolnar

Paulette Molnar

Medical Record Review

RachaelButenko

Rachael Butenko

HR & Recruiting Specialist

RachelHammett

Rachel Hammett

Customer (and pets!) Care Partner

RachelRhea

Rachel Rhea

Recruiter

GenericCorporate

Rayanne Grim

Medical Record Reviewer

RebeccaEllis

Rebecca Ellis

Claims Team Lead

RebekahGarcia

Rebekah Garcia

Claims Assistant

RonayeVerigin

Ronaye Verigin

AVP of Customer Care

SamanthaBrown

Samantha Brown

Senior Claims Analyst – Appeals

Samantha

Samantha Hofmann

Claims Specialist

SarahMichel

Sarah Michel

Actuarial Analyst

SaraHough

Sara Sapochak

Claims Team Lead

SarahPowell

Sarah Powell

Customer Relations Specialist

SashaKeys

Sasha Keys

Customer Service Team Manager

SerenaNeffSultan

Serena Neff-Sultan

Claims Assistant

GenericCorporate

Shannon Tetreau

Medical Record Reviewer

SigfriedTrent

Sigfried Trent

Development Manager

SouletymaneAli

Souleymane Ali

Software Development Engineer

StacyKowalchuk

Stacy Kowalchuk

Content Manager

StefaniLopez

Stefani Lopez

Marketing Specialist

StephanieManzo

Stephanie Manzo

Senior Claims Assistant

StephanieRinehart

Stephanie Rinehart

Customer (and pets!) Care Partner

StephanieWilmore

Stephanie Wilmore

Territory Partner Support Specialist

SteveWeinrauch

Steve Weinrauch, BVMS, MRCVS

Director of Veterinary Direct Pay

SteveZimmerman

Steve Zimmerman

Senior Customer Service Representative

SueFerguson

Sue Ferguson

Director of Childcare Center

TajaNault

Taja Hanley

HR Manager

TaraTyler

Tara Tyler

Claims Specialist

TeresaLee

Teresa Lee

Senior Claims Analyst - Appeals

TessaHumphrey

Tessa Humphrey

Claims Assistant

tonimaekrasco

Tonimae Krasco

Medical Record Reviewer

TuesdayReimers

Tuesday Reimers

Claims Data Lead

UlrichStegmann

Ulrich Stegmann

Systems Engineer

VolhaKauharenia

Volha Kauharenia

Software Development Engineer

WesleyBourgault

Wesley Bourgault

Veterinary Engagement Team Lead

WhitneyDrake

Whitney Drake

Medical Records Review

Regional Directors
IanHenry

Ian Henry

Western Regional Director

MichaelMurphy

Mike Murphy

Regional Director

MikeOsborne

Mike Osborne

Northeast Regional Director

MirandaDenmark

Miranda Denmark

Regional Director

RichRoskell

Rich Roskell

Regional Sales Director

ZanderCarraway

Zander Carraway

Southeast Regional Director

Territory Partners
AlexSavinsky

Alex Savinsky

Colorado

Baird

Baird Alford

Montreal

BurkeEarley

Burke Earley

Eastern North Carolina

Chris-and-Karen-Belanger

Chris Belanger

Alberta/B.C.

ChristiOFarrell

Christi O'Farrell

Houston, Texas

DaleGibson

Dale Gibson

Fort Worth, Texas

DanProksel

Dan Proksel

Nebraska

DavidRawlings

David Rawlings

British Columbia

DianePollock

Diane Pollock

Northern California

GeoffMartin

Geoff Martin

Illinois

HeidiWaltonBrown

Heidi Walton-Brown

Tampa, Florida

Holly

Holly Hahn

South Seattle

JeanLewMartin

Jean Lew-Martin

Southern California

JenseFlaherty

Jense Flaherty

Washington

JimLauer

Jim Lauer

Minneapolis, Minnesota

Joe

Joe Donnelly

Cincinnati, OH

JulieBryan

Julie Bryan

Louisville

Chris-and-Karen-Belanger

Karen Belanger

Alberta/B.C

Ken

Ken Flesch

Chicago

KimCannan

Kim Cannan

Austin, Texas

Kim

Kim Howard

San Diego, CA

LeslieMetcalf

Leslie Metcalf

North Carolina

LisaHugo

Lisa Hugo

Maryland

MarcieZenner

Marcie Zenner

North Phoenix

MartyOrloff

Marty Orloff

Massachusetts/Rhode Island

MeganFerraro

Megan Ferraro

New Jersey

MichaelThue

Michael Thue

Long Beach, California

MartyOrloff

Michelle Rosen

Massachusetts

NancyJones

Nancy Jones

Asheville

Nick

Nick Bates

Ontario

NicoleThome

Nicole Thome

Orange County, California

PaulSterling

Paul Sterling

New York

RobertSegura

Robert Segura

Northern California

RustyMiller

Rusty Miller

South Carolina/Georgia

SamFechter

Sam Fechter

St. Paul, Minnesota

ScottSterbenz

Scott Sterbenz

IA/IL/NE

ShelleySkedden

Shelley Skedden

Atlantic Canada

SteveTucker

Steve Tucker

Greater Phoenix and Tucson

TedCarney

Ted Carney

Virginia

ThomasRusso

Thomas Russo

Long Island, New York

TomBuch

Tom Buch

New York

VictoriaLadd

Victoria Ladd

Northern California

Board of Directors
DanLevitan

Dan Levitan

Co-Founder Maveron

GlenNovotny

Glenn Novotny

Partner, Telegraph Hill Partners

HaysLindsley

Hays Lindsley

Perot Investments

HowardRubin

Howard Rubin

Director

MichaelDoak

Michael Doak

Director

TedPhilip

Ted Philip

Chief Operating Officer of Partners in Health & Special Partner of Highland Consumer Fund

MurrayLow

Murray Low

Professor, Columbia Business School

PeterBeaumont

Peter Beaumont

Independent Consultant/Entrepreneur

Veterinary Advisory Board
AxelGray

Axel Gray, DVM

Owner, Coastal Veterinary Hospital, Jacksonville, FL

BillWilliams

Bill Williams, DVM

Co-Owner, Altoona Veterinary Hospital, Altoona, IA

BrianMelius

Brian Melius, DVM

Co-Owner, Metairie Small Animal Hospital, Metairie, LA

BrianSerbin

Brian Serbin, DVM

Owner, Ingleside Animal Hospital, Phoenix, AZ

BruceCurley

Bruce Curley, DVM

Owner, Acacia Pet Clinic, San Jose, CA

CraigPrior

Craig Prior, DVM

Owner, Murphy Road Animal Hospital, Nashville, TN

DavidBruyette

David Bruyette, DVM, DACVIM

Medical Director, VCA West Los Angeles Animal Hospital, Los Angeles, CA

DermontJevens

Dermot Jevens, BVMS, MRCVS, DACVS

Co-Owner, Upstate Veterinary Specialists, Greenvile, SC

DianeLevitan

Diane Levitan, DVM, DACVIM

Owner, Peace Love Pets Veterinary Care, Commack, NY

GeorgeBailey

George Bailey

Co-Owner Stratham-Newfield's Veterinary Hospital, Newfield, NH

GeraldPost

Gerald Post, DVM, MS, DACVIM (Oncology)

Owner, The Veterinary Cancer Center, Norwalk, CT

HeatherSteyn

Heather Steyn, DVM

Owner, Advanced Animal Care of Colorado, Fort Collins, CO

JanineOliver

Janine Oliver, DVM

Associate Veterinarian, Adams Farm Animal Hospital, Greensboro, NC

JasenTrautwein

Jasen Trautwein, DVM

Owner, Veterinary Medical Associates, Austin, TX

JefferyDuke

Jefferey Duke, DVM

Co-Owner, Pilchuck Veterinary Hospital, Snohomish, WA

JimAmyx

Jim Amyx, DVM

Owner, Four Seasons Veterinary Hospital, Spring, TX

JimPoissant

Jim Poissant

Owner, Veterinary Management Services, Minneapolis, MN

JohnBasterfield

John Basterfield, DVM

Co-Owner, Juan De Fuca Veterinary Clinic, Victoria, BC

JohnSantilli

John Santilli, DVM

Co-Owner, Mayfair Animal Hospital, Cary, NC

JohnTalmadge

John Talmadge, DVM

Owner, Bigger Road Veterinary Clinic, Kettering, OH

JosephZuckerman

Joseph Zuckerman, DVM

Owner, Ardsley Veterinary Associates, Ardsley, NY

JuliaGeorgesen

Julia Georgesen, DVM

Co-Owner, Blum Animal Hospital, Chicago, IL

LairdGoodman

Laird Goodman, DVM CVA

Owner, Murryhill Veterinary Hospital, Beaverton, OR

GenericCorporate

Laura Howard Strong, DVM

Owner, Eastside Animal Hospital, Jeffersonville, IN

LinkWelborn

Link Welborn, DVM, DABVP (Past AAHA President)

Co-Owner, Tampa Bay Vets, Tampa, FL

LloydMeiseles

Lloyd Meisels, DVM

Owner and Medical Director, Coral Springs Animal Hospital, Coral Springs, FL

PeterVogel

Peter L Vogel, VMD, DACVS

Co-Owner, Southern California Veterinary Specialty Hospital, Irvine, CA

ReedHall

Reed Hall, DVM

Co-Owner, Town and Country Animal Hospital, Fairfax, VA

RobertOrsher

Robert J. Orsher, VMD, DACVS

Co-Owner, Veterinary Specialty & Emergency Center, Levittown, PA

RobertTotman

Robert Totman, DVM

Owner, Vineyard Veterinary Hospital, Temecula, CA

RogerJohnson

Roger Johnson, DVM, DACVIM

Owner, Encina Vet Hospital and East Bay Veterinary Specialists, Walnut Creek, CA

RonHodges

Ronald Hodges, DVM, DACVIM

Co-Owner, Valley Central Veterinary Referral and Emergency Center, Whitehall, PA

RuthWeintrop

Ruth Weintrop, DVM

Owner, Leaside Animal Clinic, Toronto, ON

ScottDelaney

Scott Delaney, DVM

Co-Owner, Oakhurst Veterinary Hospital, Oakhurst, NJ

ScottKelman

Scott Kelman, DVM

Associate Veterinarian, Calgary North Veterinary Hospital, Calgary, AB

ThomasWatson

Thomas Watson, DVM

Medical Director, Carolina Vet Specialists, Matthews, NC

WayneRandolf

R. Wayne Randolph, VMD

Owner, Countryside Veterinary Hospital, Flemington, NJ

WilliamHenry

William Henry, DVM, MS, DACVS

Co-Owner, Cape Cod Veterinary Specialists, Buzzards Bay, MA

WilliamHoefle

William Hoefle, DVM, MS, DACVS

Professor, Iowa State University and Co-Owner Las Vegas Vet Referral Center, Las Vegas, Nevada

 3 Reasons to Choose Trupanion

  1. 90% Coverage

    We cover 90% of actual veterinary costs*

  2. No Payout Limits

    No dollar limits on the cost of care if your pet becomes sick or injured

  3. One Simple Plan

    One simple and comprehensive plan

Find out more

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