Underwritten by American Pet Insurance Company
Trupanion image X

Trupanion Online Support

Please enter your name

Please enter your email address

Please enter a valid email address

New policies: 855.591.3100 | Customer Care: 888.733.2685
<

The Pet Insurance Team

We are driven by our love for pets! Meet the people who work behind the scenes at Trupanion to provide high quality customer service, excellent leadership, and who help bring pet insurance to life.

The Leadership Team
AlisonAndrew

Alison Andrew

Chief Marketing Officer

AndrewBren

Andrew Bren

APIC Chief Actuary, VP Actuarial & Compliance

AsherBearman

Asher Bearman

General Counsel

CraigSusen

Craig Susen

Chief Technology Officer

DarrinNelson

Darin Nelson

Senior VP

ErichWuhrman

Erich Wuhrman

VP, Human Resources

IanHenry

Ian Henry

VP, Regional Directors

IanMoffat

Ian Moffat

SVP Operations

JasonWasdin

Jason Wasdin

VP, Learning & Development

MargiTooth

Margi Tooth

Head of Marketing

RichRoskell

Rich Roskell

VP, Group Operations

SteveWeinrauch

Steve Weinrauch, BVMS, MRCVS

Chief Veterinary Officer

TimGraff

Tim Graff

President of APIC

TJHouk

T.J. Houk

VP, Analytics

TriciaPlouf

Tricia Plouf

VP, Controller

Our Trupanion Team
AaronBrown

Aaron Brown

Software Engineer

AaronEastlick

Aaron Eastlick

Customer Relations Specialist

AdrianDupre

Adrian Dupre

VP of IT Infrastructure

AdrienneRogers

Adrienne Rogers

Customer (and pets!) Care Partner

GenericCorporate

Alice Christensen

Customer Care Specialist

AliciaCooke

Alicia Cooke

Claims Specialist

AliciaMadjeski

Alicia Madejski

Senior Claims Assistant

AliciaYoung

Alicia Young

Senior Hospital Support Coordinator

AmandaFentor

Amanda Fenter

Senior Compliance Specialist

AmandaFerguson

Amanda Ferguson

Claims Specialist

AmandaTorre

Amanda Torre

Claims Specialist

amberstevens

Amber Stevens

Resolution Coordinator

AmyCollins

Amy Collins

Senior Claims Specialist

AmyPotter

Amy Potter

Senior Claims Assistant - Fast Track

AmyHarrison

Amy Harrison

New Sales Specialist

AmyLavarnway

Amy Lavarnway

Sales Associate

AndreaClewley

Andrea Clewley

Claims Training & Quality Manager

GenericCorporate

Angela Carillo

Claims Assistant

AngelaLane

Angela Lane

Director of Contact Center Operations

AngelaRockwell

Angela Rockwell

Customer Relations Manager

AngelicaHodges

Angelica Hodges

Customer Relations Specialist

AngeliqueGutierrez

Angelique Gutierrez

Customer (and pets!) Care Partner

AnnaKeevy

Anna Keevy

Training Coach

AshleyGoris

Ashley Goris

Recruiting Coordinator

AshleyMarshall

Ashley Marshall

Payment Specialist

AutumnWagner

Autumn Scott

Claims Team Lead

BradleyDuncan

Bradley Duncan

Claims Support Team Lead

BrianaButcher

Briana Butcher

Claims Specialist

brianahammons

Briana Hammons

Claims Specialist

BridgetLombardo

Bridget Lombardo

Data Assistant

BrigidWarner

Bridgid Warner

Senior Claims Analyst – Auditing

Brittany

Brittany Carey

Claims Analyst

BrookePickett

Brooke Pickett

Territory Partner Support Specialist

CaitlinWhite

Caitlin White

Claims Specialist

CatherineDavis

Catherine Davis

NVO Claims Specialist

ChantalSeeley

Chantal Seeley

Senior Claims Analyst

ChrisCappelletti

Chris Cappelletti

VP of Software Development

ChristinaKajtsa

Christina Davison

Design Manager

ChristineBarger

Christine Barger

Claims Specialist

ChristineChalmers

Christine Chalmers

NVO Claims Specialist

CodyMcPherson

Cody McPherson

Veterinary & Breeder Marketing Manager

CodySmith

Cody Smith

Senior Data Assistant

ColleenCottingham

Colleen Cottingham

Executive Assistant

ColletteJames

Collette James

Payroll Manager

CoriDurdy

Cori Durdy

Senior Claims Analyst

CoryHoffman

Cory Hoffman

Customer (and pets!) Care Partner

CourtneyJohansson

Courtney Johansson

Corporate Development Coordinator

CourtneyWilson

Courtney Wilson

Data Assistant

CrystalAlvarez

Crystal Alvarez

Medical Record Reviewer

CuppyTaylor

Cuppy Taylor

Medical Record Review

CynthiaHowell

Cynthia Howell

Customer (and pets!) Care Partner

DanielleFowler

Danielle Fowler

Senior Claims Assistant

DaniKahn

Dani Kahn

Medical Record Reviewer

DenisePetryk

Denise Petryk, DVM, MBA

Director of Veterinary Services

DianaCross

Diana Cross

Claims Team Lead

DiannaHull

Dianna Hull

VP of Business Systems and Program Lead Trupanion Express™ Application Development

DianneRiordan

Dianne Riordan

Sales Associate

DonnaDitore

Donna Ditore

Customer (and pets!) Care Partner

DougBarnum

Doug Barnum

Software Developer

DougWebster

Doug Webster

Data Services Developer

EmilyCote

Emily Cote

Acquisition Manager

EmilyKramer

Emily Kramer

Claims Data Assistant

EmilyRenfrew

Emily Renfrew

Claims Assistant

EricaLee

Erica Lee

Sales Team Lead

ErikaWells

Erika Wells

Claims Specialist

ErinLopez

Erin Lopez

Claims Support Team Lead - Data

EvaCollins

Eva Collins

Recruiter

FaithNessen

Faith Nessen

Director of Sales

feliciamcallon

Felicia McCallon

Claims Team Lead

GenericCorporate

Forrest Downey

Claims Support Team Lead

FransheskaVieux

Fransheska Vieux

Customer Care Specialist

GinaKing

Gina King

Team Manager, Hospital Support and Experience

GinaPazzalato

Gina Pizzalato

Email Marketing Specialist

HaleighKillon

Haleigh Killion

Territory Partner Support

HannahSpry

Hannah Spry

Data Assistant

HeatherK

Heather Kalinowski

Communications & Events Director

HeatherHuteson

Heather Huteson

Claims Specialist

HeatherPIke

Heather Pike

Claims Training Coach

HilaryEdgerton

Hilary Edgerton

Veterinary Systems Specialist

JacquieMero

Jacquie Mero

Senior Claims Specialist

JamieKelly

Jamie Kelley

Facilities Manager

JaneamaraKelley

Janeamara Kelley

Hospital Support Coordinator

JaymeMarkham

Jayme Markham

Senior Hospital Advocate

JeanineFitzgerald

Jeanine Fitzgerald

Customer Relations Specialist

JeanYang

Jean Yang

Staff Accountant

JeniferJarboe

Jennifer Jarboe

Medical Record Reviewer

JenniferRozler

Jennifer Rozler

Customer (and pets!) Care Partner

JessicaGibbs

Jessica Gibbs

Senior Actuarial Associate

JessicaKennedy

Jessica Kennedy

Senior Hospital Advocate

JuliaBaker

Julia Baker

Customer Service Team Manager

KarinDickenson

Karin Dickson

Claims Manager

KathrynClappison

Kathryn Clappison

Public Relations Specialist

GenericCorporate

Kate Paisley

Hospital Support Coordinator

KatherineLehde

Katie Lehde

Hospital Support Coordinator

KatiePlowman

Katie Plowman

VP, Veterinary Systems

KellyMaheu

Kelly Maheu

Senior Hospital Advocate

kellynbatrell

Kellyn Battrell

Marketing Coordinator/Copywriter

KelseyKeizur

Kelsey Keizur

Claims Support Manager

KesaPetersen

Kesa Petersen

Customer (and pets!) Care Partner

KimberleyQuin

Kimberley Quin

Claims Specialist

KimHickey

Kim Hickey

Manager, Veterinary Systems

KimberlyJohnson

Kimberly Johnson

Claims Support Team Leader

KristenGardner

Kristen Gardner

Claims Specialist

KristenStewart

Kristen Stewart

Claims Specialist

KristinaHayes

Kristiina Hayes

Senior Claims Analyst - Auditing

Kristina-Young

Kristina Young

Trupanion Team Trainer

KristinGrant

Kristin Grant

Claims Specialist

GenericCorporate

Kristy Stops

Claims Specialist

KyleAndersen

Kyle Andersen

Business Analyst

GenericCorporate

Kyra Olson

Customer (and pets!) Care Partner

LaurenFellows

Lauren Fellows

IT Operations Analyst

LaurenKallaway

Lauren Kallaway

Medical Record Reviewer

LaurenL

Lauren Littlefield

Recruiting Coordinator

LeighGrebin

Leigh Grebin

Senior Claims Assistant

LeilaniGlassmyer

Leilani Glassmyer

Senior Data Assistant

LisaMarcotte

Lisa Marcotte

Manager, Business Development

LouisChames

Louis Chames

AVP Regulatory Operations

GenericCorporate

Louisa Meeks

Channel Marketing Specialist

LouiseSchaloum

Louise Schaloum

Claims Specialist

MalariFraser

Malari Fraser

Customer Resolution Supervisor

MaliyaWeston

Maliyah Weston

Senior Claims Assistant

MarcusTaylor

Marcus Taylor

Senior Claims Assistant

MariaMoncada

Maria Moncada

Claims Specialist

MaryRothlisberger

Mary Rothlisberger

Senior Actuarial Analyst

MaryTomblinson

Mary Tomblinson

Director of HR Systems and Compensation

MatthewBurleigh

Matthew Burleigh

Data Assistant

MattLayland

Matt Layland

Claims Specialist

MelissaBranson

Melissa Branson

Claims Training Coach

MichelleLeitheiser

Michelle Leitheiser

Hospital Support Coordinator

MJManwell

MJ Manwell

Director, Veterinary Engagement Team

MonicaLedford

Monica Ledford

Actuarial Analyst

MonicaVillareal

Monica Villarreal

Customer (and pets!) Care Partner

NicciLarsen

Nicci Larson

Team Lead for Fast Track Claims

NicoleHammond

Nicole Hammond

Accounts Payable Specialist

NicoleJackson

Nicole Jackson

Claims Assistant Team Lead

NicoleThomson

Nicole Thomson

Junior Designer

PamelaOlson

Pamela Olson

Medical Record Review

PauletteMolnar

Paulette Molnar

Medical Record Review

RachaelButenko

Rachael Butenko

HR & Recruiting Specialist

RachelRhea

Rachel Rhea

Recruiting Manager

Ryanne

Rayanne Grim

Medical Record Reviewer

RebeccaEllis

Rebecca Ellis

Claims Team Lead

RonayeVerigin

Ronaye Verigin

VP, Customer Retention

SamanthaBrown

Samantha Brown

Senior Claims Analyst – Appeals

Samantha

Samantha Hofmann

Claims Specialist

SarahMichel

Sarah Michel

Actuarial Analyst

SaraHough

Sara Sapochak

Claims Team Lead

SarahPowell

Sarah Powell

Customer Relations Specialist

SashaKeys

Sasha Keys

Customer Service Team Manager

SerenaNeffSultan

Serena Neff-Sultan

Claims Assistant

GenericCorporate

Shannon Tetreau

Medical Record Reviewer

SigfriedTrent

Sigfried Trent

Development Manager

SouletymaneAli

Souleymane Ali

Software Development Engineer

StefaniLopez

Stefani Lopez

Marketing Specialist

StephanieManzo

Stephanie Manzo

Senior Claims Assistant

StephanieRinehart

Stephanie Rinehart

Veterinary Engagement Specialist

stephaniewilmore

Stephanie Wilmore

Territory Partner Coordinator

StevenGonzales

Steve Gonsalves

Claims Specialist

SteveZimmerman

Steve Zimmerman

Senior Customer Service Representative

SueFerguson

Sue Ferguson

Director of Childcare Center

TajaNault

Taja Hanley

HR Manager

TaraTyler

Tara Tyler

Claims Specialist

TaylorRoberts

Taylor Roberts

Claims Assistant

TeresaLee

Teresa Lee

Senior Claims Analyst - Appeals

TessaHumphrey

Tessa Humphrey

Medical Records Collection Team Lead

tonimaekrasco

Tonimae Krasco

Medical Record Reviewer

TuesdayReimers

Tuesday Reimers

Claims Data Lead

UlrichStegmann

Ulrich Stegmann

Systems Engineer

VirginiaRodriguez

Virginia Rodriguez

Claims Assistant

VolhaKauharenia

Volha Kauharenia

Software Development Engineer

WesleyBourgault

Wesley Bourgault

Veterinary Engagement Team Lead

WhitneyDrake

Whitney Drake

Medical Records Review

Regional Directors
ChrisPelc

Chris Pelc

Midwest Regional Director

JaredSchrum

Jared Schrum

West Coast Regional Director

MichaelMurphy

Mike Murphy

Midwest Regional Director

MikeOsborne

Mike Osborne

Northeast Regional Director

ZanderCarraway

Zander Carraway

Southeast Regional Director

Territory Partners
AlexSavinsky

Alex Savinsky

Denver, Colorado

AmandaAbel

Amanda Abel

Pittsburgh, PA

AnneHartley

Anne Hartley

TP Associate - Northwest Toronto, Ontario

AnnMargaretMoore

Ann Margaret Moore

Detroit, Michigan

ElizabethCampi

Beth Campi

Nashville, Tennessee

BradTrader

Brad Trader

Jacksonville, Florida

BurkeEarley

Burke Earley

Eastern North Carolina

carlcaldwell

Carl Caldwell

Kansas City

Chris-and-Karen-Belanger

Chris Belanger

TP Associate - Alberta/Calgary

ChrsitineKwasny

Christine Kwasny

TP Associate - South East Florida

ChristiOFarrell

Christi O'Farrell

Houston, Texas

clarastevens

Clara Stevens

TP Associate - Maine/New Hampshire

CraigDworkin

Craig Dworkin

North New Jersey

DanProksel

Dan Proksel

Ft. Collins, CO

DavidRawlings

David Rawlings

British Columbia

DavidRawlings JR

David Rawlings Jr.

TP Associate - British Columbia

DianePollock

Diane Pollock

North Bay California

DrDrewBowles

Dr. Drew Bowles

Toronto, Ontario

ElizabethElliott

Elizabeth Elliott

South Houston, TX

EugeniaCalcano

Eugenia Calcano

TP Associate - Southern Florida

GeoffMartin

Geoff Martin

North Chicago, IL

HeidiWaltonBrown

Heidi Walton-Brown

Tampa, Florida

Holly

Holly Hahn

South Seattle

JayThornton

Jay Thornton

Dallas, Texas

JeanLewMartin

Jean Lew-Martin

Central Coast, California

JenniferWalker

Jennifer Walker

TP Associate - Maryland

JenseFlaherty

Jense Flaherty

North Seattle

Joe

Joe Donnelly

Cincinnati, OH

JohnBacon

John Bacon

Hartford, Connecticut

John Rhoads

St. Louis, MO

JulieBryan

Julie Bryan

Louisville/Lexington, Kentucky

Chris-and-Karen-Belanger

Karen Belanger

Alberta/B.C

Karen Cassidy

Karen Cassidy

Virginia Beach, VA

KateSterling2

Kate Sterling

Milwaukee, WI

KatherineOrtega

Katherine Ortega

TP Associate - New York, NY

Ken

Ken Flesch

South Chicago, IL

KimCannan

Kim Cannan

Austin, Texas

Kim

Kim Howard

San Diego, CA

LeeHead

Lee Head

TP Associate - Alberta/Calgary

LeslieMetcalf

Leslie Metcalf

Greensboro, North Carolina

LisaHugo

Lisa Hugo

Maryland

MarcelaPanzarella

Marcela Panzarella

South New Jersey

MarkMoreau

Mark Moreau

Las Vegas, Nevada

MartyOrloff

Marty Orloff

Massachusetts/Rhode Island

MeganFerraro

Megan Ferraro

Central New Jersey

meghanK

Meghan Kernohan

Ottawa, Canada

MichaelThue

Michael Thue

Long Beach, California

MartyOrloff

Michelle Rosen

Boston, Massachusetts

NancyJones

Nancy Jones

Asheville, North Carolina

Nick

Nick Bates

Northwest Toronto, Ontario

NicoleThome

Nicole Thome

Orange County, California

PaulBailes

Paul Bailes

Winnipeg, MB

PaulSterling

Paul Sterling

West Chester, New York

RachelOrloff

Rachel Orloff

Indianapolis

RobertSegura

Robert Segura

Sacramento, California

SamFechter

Sam Fechter

St. Paul, Minnesota

ScottSterbenz

Scott Sterbenz

Iowa and Nebraska

ShelleySkedden

Shelley Skedden

Nova Scotia, Newfoundland

SteveTucker

Steve Tucker

Greater Phoenix and Tucson

TedCarney

Ted Carney

Washington, D.C. and Richmond, VA

ThomasRusso

Thomas Russo

Long Island, New York

TimKuhnmuench

Tim Kuhnmuench

Minneapolis, Minnesota

TJZito

TJ Zito

Birmingham, Alabama

TomBuch

Tom Buch

New York, NY

ValerieDeroy

Valerie DeRoy

Southern Florida

VernLadd

Vern Ladd

TP Associate - South Bay, California

VictoriaLadd

Victoria Ladd

South Bay, California

wilmerhildreth

Wilmer Hildreth

West Atlanta, GA

Board of Directors
DanLevitan

Dan Levitan

Co-Founder Maveron

GlenNovotny

Glenn Novotny

Partner, Telegraph Hill Partners

HaysLindsley

Hays Lindsley

Perot Investments

HowardRubin

Howard Rubin

Director

MichaelDoak

Michael Doak

Director

MurrayLow

Murray Low

Professor, Columbia Business School

PeterBeaumont

Peter Beaumont

Independent Consultant/Entrepreneur

RobinFerracone

Robin Ferracone

CEO, Farient Advisors

Veterinary Advisory Board
AxelGray

Axel Gray, DVM

Owner, Coastal Veterinary Hospital, Jacksonville, FL

BillWilliams

Bill Williams, DVM

Co-Owner, Altoona Veterinary Hospital, Altoona, IA

BrianMelius

Brian Melius, DVM

Co-Owner, Metairie Small Animal Hospital, Metairie, LA

BrianSerbin

Brian Serbin, DVM

Owner, Ingleside Animal Hospital, Phoenix, AZ

BruceCurley

Bruce Curley, DVM

Owner, Acacia Pet Clinic, San Jose, CA

CraigPrior

Craig Prior, DVM

Owner, Murphy Road Animal Hospital, Nashville, TN

DavidBruyette

David Bruyette, DVM, DACVIM

Medical Director, VCA West Los Angeles Animal Hospital, Los Angeles, CA

DermontJevens

Dermot Jevens, BVMS, MRCVS, DACVS

Co-Owner, Upstate Veterinary Specialists, Greenvile, SC

DianeLevitan

Diane Levitan, DVM, DACVIM

Owner, Peace Love Pets Veterinary Care, Commack, NY

GeorgeBailey

George Bailey

Co-Owner Stratham-Newfield's Veterinary Hospital, Newfield, NH

GeraldPost

Gerald Post, DVM, MS, DACVIM (Oncology)

Owner, The Veterinary Cancer Center, Norwalk, CT

HeatherSteyn

Heather Steyn, DVM

Owner, Advanced Animal Care of Colorado, Fort Collins, CO

JanineOliver

Janine Oliver, DVM

Managing Partner at Carolina Animal Hospital, Greensboro, NC

JasenTrautwein

Jasen Trautwein, DVM

Owner, Veterinary Medical Associates, Austin, TX

JefferyDuke

Jefferey Duke, DVM

Co-Owner, Pilchuck Veterinary Hospital, Snohomish, WA

JimAmyx

Jim Amyx, DVM

Owner, Four Seasons Veterinary Hospital, Spring, TX

JimPoissant

Jim Poissant

Owner, Veterinary Management Services, Minneapolis, MN

JohnBasterfield

John Basterfield, DVM

Co-Owner, Juan De Fuca Veterinary Clinic, Victoria, BC

JohnSantilli

John Santilli, DVM

Co-Owner, Mayfair Animal Hospital, Cary, NC

JohnTalmadge

John Talmadge, DVM

Owner, Bigger Road Veterinary Clinic, Kettering, OH

JosephZuckerman

Joseph Zuckerman, DVM

Owner, Ardsley Veterinary Associates, Ardsley, NY

JuliaGeorgesen

Julia Georgesen, DVM

Co-Owner, Blum Animal Hospital, Chicago, IL

LairdGoodman

Laird Goodman, DVM CVA

Owner, Murryhill Veterinary Hospital, Beaverton, OR

GenericCorporate

Laura Howard Strong, DVM

Owner, Eastside Animal Hospital, Jeffersonville, IN

LinkWelborn

Link Welborn, DVM, DABVP (Past AAHA President)

Co-Owner, Tampa Bay Vets, Tampa, FL

LloydMeiseles

Lloyd Meisels, DVM

Owner and Medical Director, Coral Springs Animal Hospital, Coral Springs, FL

PeterVogel

Peter L Vogel, VMD, DACVS

Co-Owner, Southern California Veterinary Specialty Hospital, Irvine, CA

ReedHall

Reed Hall, DVM

Co-Owner, Town and Country Animal Hospital, Fairfax, VA

RobertOrsher

Robert J. Orsher, VMD, DACVS

Co-Owner, Veterinary Specialty & Emergency Center, Levittown, PA

RobertTotman

Robert Totman, DVM

Owner, Vineyard Veterinary Hospital, Temecula, CA

RogerJohnson

Roger Johnson, DVM, DACVIM

Owner, Encina Vet Hospital and East Bay Veterinary Specialists, Walnut Creek, CA

RonHodges

Ronald Hodges, DVM, DACVIM

Co-Owner, Valley Central Veterinary Referral and Emergency Center, Whitehall, PA

RuthWeintrop

Ruth Weintrop, DVM

Owner, Leaside Animal Clinic, Toronto, ON

ScottDelaney

Scott Delaney, DVM

Co-Owner, Oakhurst Veterinary Hospital, Oakhurst, NJ

ScottKelman

Scott Kelman, DVM

Associate Veterinarian, Calgary North Veterinary Hospital, Calgary, AB

ThomasWatson

Thomas Watson, DVM

Medical Director, Carolina Vet Specialists, Matthews, NC

WayneRandolf

R. Wayne Randolph, VMD

Owner, Countryside Veterinary Hospital, Flemington, NJ

WilliamHenry

William Henry, DVM, MS, DACVS

Co-Owner, Cape Cod Veterinary Specialists, Buzzards Bay, MA

WilliamHoefle

William Hoefle, DVM, MS, DACVS

Professor, Iowa State University and Co-Owner Las Vegas Vet Referral Center, Las Vegas, Nevada

 3 Reasons to Choose Trupanion

  1. One Simple Plan

    One simple and comprehensive plan

  2. 90% Coverage

    We cover 90% of actual veterinary costs*

  3. No Payout Limits

    No dollar limits on the cost of care if your pet becomes sick or injured

Find out more

X

Thank you for visiting Trupanion.

pumpkin

Unfortunately, Internet Explorer 7 and earlier versions are not compatible with some areas of our website.

If you wish to enroll or activate a certificate, we encourage you to upgrade to the latest version of Internet Explorer, use Google Chrome or Safari browsers to access our website, or you can simply call us at 855.591.3100.

Otherwise, you may continue browsing the rest of our website.

opacity